Question 1

How do I know if my child is registered?

Accepted Answer

If you registered through Skyhawks-SuperTots Sports Colorado, you will receive an automated confirmation email upon full payment. If you registered through a local partner organization, please contact them directly.

Question 2

Can I get a refund if my child can’t attend?

Accepted Answer

Refunds are only available if Refund Protection was purchased and requested at least two weeks before the program start date. Otherwise, a credit can be applied to a future program.

Question 3

What is Skyhawks Refund Protection?

Accepted Answer

Refund Protection is a $10 add-on that allows you to receive a full refund if you cancel at least two weeks before the start date. If you cancel within two weeks, you will receive a credit for a future program.

Question 4

Will my child’s program be canceled or relocated?

Accepted Answer

Programs may be canceled due to low enrollment. If so, you will be offered a credit, transfer, or refund if requested within two weeks of cancellation. If a location changes, you will be notified.

Question 5

Do you offer multiple-child discounts?

Accepted Answer

Our programs are priced competitively, so we do not offer sibling discounts unless noted during registration.

Question 6

Do you charge late registration fees?

Accepted Answer

Yes, a $10 late fee applies if you register within seven days of the program’s start date.

Question 7

Can I get a discount if my child will only attend part of the program?

Accepted Answer

No, program fees are not prorated.

Question 8

Who are your coaches, and what are their qualifications?

Accepted Answer

All coaches have varsity or higher-level sports experience, pass background checks, and complete 20+ hours of training, including CPR and SafeSport certifications.

Question 9

How are participants grouped?

Accepted Answer

Kids are grouped by age and ability. Typical groups include 3½ – 4 years old, 4 – 6 years old, 6 – 8 years old, 8 – 11 years old, and 11 – 14 years old.

Question 10

My 8-year-old has never played this sport before. Will they feel out of place?

Accepted Answer

Not at all! Our programs cater to beginners and intermediate players. We focus on skill-building in a fun, supportive environment.

Question 11

Are programs co-ed?

Accepted Answer

Yes, all programs are co-ed unless stated otherwise.

Question 12

My child has attended Skyhawks before. Will they learn something new?

Accepted Answer

Yes! Our curriculum is designed to be progressive, so returning participants will continue developing skills and confidence.

Question 13

What is the participant behavior policy?

Accepted Answer

We promote positive behavior. If issues arise, we follow a three-step discipline approach: discussion, timeout, and parental involvement if necessary.

Question 14

How does Skyhawks handle bullying?

Accepted Answer

We have a zero-tolerance policy for bullying, including physical, verbal, or emotional intimidation. Parents will be notified, and repeat offenses may result in removal from the program.

Question 15

What happens if there’s bad weather?

Accepted Answer

We play in most weather conditions, but in severe weather, we may postpone or cancel a session. Refunds are not provided for weather-related cancellations.

Question 16

How do you handle air quality issues?

Accepted Answer

If air quality is poor, we modify activities, move indoors when possible, or reschedule. Refunds are not provided for air-quality-related cancellations.

Question 17

Why am I being charged a Non-Resident Fee?

Accepted Answer

Some local recreation centers and city programs charge non-resident fees based on location. These fees are determined by the host city, not Skyhawks.

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Kid-Approved Youth Sports Programs in Northern Colorado

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